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Frequently Asked Questions

Who are Virtual Assistants?

A Virtual Assistant is a self employed administrative assistant who works remotely for various clients, they have years of Executive assistant and/or administration experience behind them, they are quick learners and produce high quality outcomes efficiently. 

What Happens when I start working with a Virtual Assistant?

When you first contact a Virtual Assistant (whether by phone or email), they will ask questions about you, your business and the tasks to be completed. They will also ask you for an approximation of how many hours you think these tasks might take (or how long these tasks currently take you to complete).

 

Taking on a Virtual Assistant is like a new employee into your business, so you’ll need to spend some time coaching your Virtual Assistant in how you like your tasks completed. This may be as simple as a document with instructions, or an in-depth Zoom conversation.

What does a Virtual Assistant do?

There are a range of tasks a Virtual Assistant can help with - these are just a few of the many things we can do:

  • Email Management

  • Calendar management

  • Invoice your clients

  • Obtain quotes

  • Create your presentations

  • Update your website

  • Keep you organised

  • Customer management

  • Preparing documents for client meetings

  • Proofreading

  • Management of databases

How to communicate with a
Virtual Assistant?

With the right communication tools, you’ll have no difficulty getting in touch with your VAs and keeping them on the same page.

Applications like Dropbox, Google Drive and Zoom mean that you’ll barely notice they’re not there next to you. The tasks will be done on time and how you like them. Better still – you only ever pay for the hours they actually work and any expenses. No need to worry about break times, superannuation, income tax or anything else!

What are benefits of working with
a Virtual Assistant?

Decreased Operational Costs

  • By having a Virtual Assistant you can save expenses for office space, maintenance costs and additional taxes. You also don’t need to purchase office equipment like computers, or telephones.

  • Depending on your current need of business support, your virtual assistant works on a part-time or full-time basis. Compared to a regular employee, a Virtual Assistant costs less, because you do not need to pay for any employee benefits and will only invoice you for the hours they work. 

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Flexibility in Operations

  • Hiring a Virtual Assistant will allow you to scale operations with less risk. The flexible nature of Virtual Assistants would allow you to manage business variables with ease while controlling expenses. 

 

Reduced Workload

  • ·These professionals are skilled in multiple areas. Virtual Assistants can decrease your work-related stress, and help you keep everything organised. They make sure that these tasks get completed within the stipulated time frame.

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